• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
macOS 12.0 Monterey

I have an HP OfficeJet 3830. My ink cartridges have ink in them (more than half full) and my printer is printing blank pages. I have never had this problem before. I've also not used the printer in months so I thought the ink cartridges might be clogged from googling ink cartridge issues. I used a damp warm paper towel to clean my cartridges and still it isn't working. I have no blinking lights from my printer telling me that there is a print issue or that there is something wrong with the ink, it just simply looks like it is printing the page and as soon as it's done the page is blank. Also, when I go to do a test print, from the settings menu "print demo page" this actually works and prints ink on the paper--that is the only time ink goes on the paper.  Does someone have any other suggestions?

1 REPLY 1
HP Recommended

Dried ink, replace ink cartridges.




My profile on LinkedIn

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.