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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Blaclwolf
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printer says carlidge incorrectly installed

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HP Envy photo 7155

i have a HP Envy photo 7155 Printer & it wont print, it tells me that the cartridge in incorrectly installed, this is not correct

i have now changed both cartridges , but still the same problem

Any ideas on what the problem is ?

many thanks in advance

len

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TEJ1602
HP Support Agent
HP Support Agent
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@Blaclwolf, Welcome to HP Support Community!

 

If you have already performed the steps from the document HP Printer Does not Print and Error Indicates Faulty Ink Cartridge and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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