cancel
Showing results for 
Search instead for 
Did you mean: 
New member
5 3 0 0
Message 1 of 2
44
Flag Post

printer sounds like it's printing but nothing is actually printed.

HP Recommended
HP photosmart 7520
Microsoft Windows 8.1 (64-bit)

I ran out of black ink so replaced the cartridge.  Now it sounds like it's printing but nothing is on the paper.  I've turned computer off and on, checked to make sure software and driver are current.  HELP!

1 REPLY 1
HP Support Agent
HP Support Agent
17,120 17,119 1,146 1,360
Message 2 of 2
Flag Post
HP Recommended

@teehaha, Welcome to the HP Support Community!

 

I understand the printer is printing blank pages. Let us try these steps:

 

Make sure the plastic tape if any is removed from the new ink cartridge before placing it in the printer.

Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Check the ink levels, clean the printhead up to 2 times, and print a print quality report as shown in this document - Black or Color Ink Not Printing, Other Print Quality Issues

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation