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‎11-05-2024 12:45 PM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

Our printer started saying that our cartridges were counterfeit and will not let us print anything now. We bought these from a office supply chain that we have used for years. Any ideas?

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1 person had the same question
1 REPLY 1

‎11-13-2024 03:21 PM

HP Recommended

Is the error associated with all the cartridges or just some of the cartridges?

 

I would suggest you contact your supplier for warranty replacement for the affected cartridges, if the third-party cartridges do have a warranty. [Genuine HP cartridges do have a warranty.]


Bob Headrick,  HP Expert

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