printer stop printing

[Jocabiness63]

printer stop printing did all the troble shoting still want print

[Max3Aj]

@Jocabiness63, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It's frustrating when a printer stops working, especially after you've already tried troubleshooting. Since your HP DeskJet 2852e All-in-One Printer isn't printing, and you've already attempted some fixes, let's go through some additional steps to try and resolve the issue.

Restart Everything:

• Turn off the printer, unplug it from power.
• Restart your computer and Wi-Fi router.
• After 1–2 minutes, plug the printer back in and turn it on.

Check Wi-Fi Connection:

• On the printer, press and hold the Wi-Fi and Cancel buttons until the power light blinks.
• Reconnect the printer to your Wi-Fi using the HP Smart app.
• Ensure the printer shows a strong signal and has an IP address.

Run HP Print and Scan Doctor:

• Download from HP official site.
• This tool can automatically detect and fix many printing issues.

Check Ink and Paper:

• Make sure ink cartridges are not empty or clogged.
• Remove and reinsert cartridges.
• Check for paper jams or misfeeds.

Clear Print Queue:

• On your computer, go to Devices and Printers.
• Right-click your printer → See what’s printing → Cancel all documents.

Set as Default Printer:

• In Devices and Printers, right-click your printer → Set as default printer.

Update or Reinstall Drivers:

• Go to HP’s driver download page and install the latest software for your model.

Factory Reset the Printer (if nothing else works):

• Press and hold the Cancel and Wireless buttons for 5 seconds until the power light blinks.
• Reconnect using the HP Smart app.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support