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printer won't print in color

HP Recommended
ENVY PRO 6452
macOS 10.15 Catalina

Just installed printer new and it will not print in color but prints in black and white! What do I due to get it to print color?

1 REPLY 1
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Message 2 of 2
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HP Recommended

Hi,

Please make sure that both the printer and the Mac are up to date:

https://support.hp.com/us-en/document/c02919168

https://support.apple.com/en-us/HT201541

 

Now try printing and check for any difference.

 

If the same persists, reboot your Mac and reset the printing system then:

*Be aware that resetting the printer system will remove any existing print queue and reset any customized driver settings.

Click the Apple menu, and then click System Preferences.
Select Printers & Scanners.
Right-click (or Ctrl + click) your product in the Printers list in the left panel, and then click Reset printing system.
Click OK to confirm the reset.
Type your user Name and Password.
Click OK. The printing system resets.

 

Click the plus sign and select the listed printer, be sure to select the AirPrint option within the Use drop-down menu.

 

Shlomi



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