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one of my cartridges is not working and I cannot print. printer is saying that one of the cartridges damage

3 REPLIES 3
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its the yellow cartridge that's not working its saying that its needs a new one in order to print

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please sent phone number so that I can talk to someone!!!

HP Recommended

Hi @Tonie10,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

If you are looking for the phone support team, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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