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02-13-2021 12:30 PM
I just bought an Office Jet 8025 specifically so I could print on card stock to make greeting cards. I spoke with a representative to confirm the weight of paper I wanted and was told that it was supported.
Now when I print on the heavier paper the image comes out in a different spot each time. It prints on regular copy paper but shifts to a different place each time with the card stock. If it was the same I would adjust it on my document but I cannot anticipate how it will move. Is it jumping around in the printer? Is there a fix for this? As other user complained, I am using up my ink and expensive card paper to do test after test.
I have been days trying to navigate this and am about to give up.
thanks for any thoughts
02-14-2021 02:38 AM
That printer models does't support printing on cardstock, you were wrongly informed. The printer supports printing on cards, but not on cardstock those two are different.
Media weight supported:
16 to 28 lb (plain paper);
60 to 75 lb (photo);
20 to 24 lb (envelope);
90 to 110 lb (card)
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02-14-2021 06:05 AM
Thank you for your reply. I misspoke when I said "card stock" It is just 100lb paper which is supported.
When I print on regular paper it prints in the correct location but when I put in the heavier paper the image position varies each time--(just in one direction) I even tried anchoring the paper so it cant slip back as its being taken into the printer but whatever shift/jump is happening is happening within the printer.
If this printer cannot do the job I really need to know which one can. As I said, I read articles, and talked directly with support to confirm this would be a good option. I've already used up so much ink and half of my special paper just to run tests.
thanks for any thoughts.
02-26-2021 09:14 AM
thank you for your reply and YES I am wasting paper and ink but if the printer says it prints on papers up to 110lb then why can't I do that? I bought this printer since it was recommended to take heavy paper. I am confused as to why this is and what to do next. If I buy another printer how would I know that it would work when every indicator said that this one would work?
anyway--totally frustrated but thanks for your response.