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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
marirenwick
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printing on card stock

HP Recommended
office jet 8025
macOS 10.14 Mojave

I just bought an Office Jet 8025 specifically so I could print on card stock to make greeting cards.  I  spoke with a representative to confirm the weight of paper I wanted and was told that it was supported.

 Now when I print on the heavier paper the image comes out in a different spot each time.  It prints on regular copy paper but shifts to a different place each time with the card stock. If it was the same I would adjust it on my document but I cannot anticipate how it will move.  Is it jumping around in the printer?  Is there a fix for this?  As other user complained, I am using up my ink and expensive card paper to do test after test.  

 I have been days trying to navigate this and am about to give up.  

thanks for any thoughts

mari

 

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Valsimot
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HP Recommended

That printer models does't support printing on cardstock, you were wrongly informed. The printer supports printing on cards, but not on cardstock those two are different.

 

Media weight supported:

16 to 28 lb (plain paper);

60 to 75 lb (photo);

20 to 24 lb (envelope);

90 to 110 lb (card)

 




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marirenwick
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Thank you for your reply.  I misspoke when I said "card stock"  It is just 100lb paper which is supported.  

When I print on regular paper it prints in the correct location but when I put in the heavier paper the image position varies each time--(just in one direction)   I even tried anchoring the paper so it cant slip back as its being taken into the printer but whatever shift/jump is happening is happening within the printer.  

If this printer cannot do the job I really need to know which one can.  As I said, I read articles, and talked directly with support to confirm this would be a good option.  I've already used up so much ink and half of my special paper just to run tests. 

thanks for any thoughts.  

mari

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Valsimot
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For such heavy media, you will need to get a professional printer or pay someone to print it for you, you will be wasting time and money trying to print on 100lb plain paper.




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marirenwick
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thank you for your reply and YES I am wasting paper and ink but if the printer says it prints on papers up to 110lb then why can't I do that?  I bought this printer since it was recommended to take heavy paper.  I am confused as to why  this is and what to do next.  If I buy another printer how would I know that it would work when every indicator said that this one would work?

anyway--totally frustrated but thanks for your response.   

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