purchased ink cartridge from teesco paid vat legal item'.when i purchased printer no mention had to

[roibert]

complete block on printer as i just purchased tesco ink cartridge .objection is i have been using these before no warning given they would be blocked

[Kuroi_Kenshi]

Hi @roibert,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your frustration. HP printers are designed to work optimally with Original HP ink cartridges to ensure the best print quality and reliability. HP also uses security features to protect printer performance, which may block non-HP or third-party cartridges, especially after a firmware update.

If you prefer uninterrupted printing, I’d recommend using Original HP cartridges. You can check for compatible cartridges here. 

If you have further concerns, let me know, I’d be happy to assist! 😊

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,