"Remove and reinstall the indicated cartridge, making sure its correctly installed.

[MUNEEB17]

Hello

I am keep receiving this error and unable to print. I reinstalled cartridges several times. 

I tried the "Printer Reset" steps from a different post, but it made no difference. I've checked, and the printer firmware is up to date.

Pls help/suggest?

Regards

Munib Awan

[Jay_G24 · Accepted solution]

Hi @MUNEEB17,

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Let me know. 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

[MUNEEB17]

Hi,

Got the coloured cartridge as well. Not seeing the error message anymore. Thanks for your help!

Br

Munib 

[Jay_G24]

That's great! Happy to hear that.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!