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‎12-28-2022 07:12 AM

HP Recommended
Product: HP Deskjet 3050A e-All-in-One Printer - J611a
Operating System: Microsoft Windows 10 (64-bit)

I have a hp deskjet  3050A j611 from Bahrain. Here HP 301 is not available so I want to use HP ink 61 instead of 301. I cant access the printer , it always shows "Both Cartridges incompatible" .it will be great if you could help me with region change . 

Category:
1 person had the same question
1 REPLY 1

‎01-02-2023 06:23 AM

HP Recommended

@AMJC

 

Welcome to the HP support community.

 

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

  

Keep me posted. 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers. 

Sandytechy20
I am an HP Employee

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