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‎06-17-2024 05:19 PM

HP Recommended
Product: HP OfficeJet Pro 8035e All-in-One Printer

Is there any way to remove HP control over my printer that I purchased?

 

Category:
1 person had the same question
2 REPLIES 2

‎06-19-2024 01:33 PM

HP Recommended

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your printer.

To understand the issue and help you, please share the details listed below:

 

- Elaborate on the issue to assist you further.

- Error messages or Blinking lights (if any) on the unit.

- May I know which application you are using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP SupportHi @DonHoff,

 

 

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎06-25-2024 09:00 AM

HP Recommended

Hi @DonHoff,

 

HP do not control any printer and depending on how you use your printer I can assist you with that.

To understand the issue and help you, please share the details listed below:

 

- Elaborate on the issue to assist you further.

- Error messages or Blinking lights (if any) on the unit.

- May I know which application you are using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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