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‎01-17-2021 07:03 AM

HP Recommended
Product: HP Deskjet2620

HP Deskjet 2620 purchased in November 2020. Have replaced both ink cartridges but neither is registering and orange flashing light on . Wont print anything not even test page. Genuine HP cartridges bought . Can anyone help its about to go out the window !!

 

Category:
1 REPLY 1

‎01-20-2021 05:12 AM

HP Recommended

@MrsJ0ck, Welcome to HP Support Community!

 

This could be due to defective ink cartridges or an issue with the ink system in the printer. I'd suggest you follow the steps from the document HP Printer Does not Print and Error Indicates Faulty Ink Cartridge to isolate and resolve the issue.

 

If the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer/replacement ink.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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