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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ThomJohn1
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the 5740 will not print a page. plenty of ink

HP Recommended
Microsoft Windows 10 (64-bit)

Prints blank pages.  Ink levels ok

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sandytechy20
HP Support Agent
HP Support Agent
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@ThomJohn1

 

Welcome to the HP support community.

 

Did you make a copy and check if that prints fine?

 

Meanwhile:-

Run a Print Quality Diagnostic report

  1. Load plain white paper in the tray.

  2. Print the report.

    • Printers with a touchscreen or menus: On the printer, open the Settings or Setup menu, touch Tools or Reports, and then touch Print Quality Report or similar.

Run the automated printhead or ink cartridge cleaning tool

Clean the printhead and cartridges to resolve print quality issues including incorrect colors, streaks, and faded prints.

  1. Load plain white paper in the tray.

  2. Run the cleaning tool.

    • Printers with a touchscreen or menus: On the printer, open the Settings or Setup menu, touch Tools or Printer Maintenance, and then touch Clean Printhead or Clean Cartridges.

  3. If the page that prints has defects, the printhead might be badly clogged. Run up to two more cleaning cycles.

Refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several other.

Cheers.

Sandytechy20
I am an HP Employee

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