the indicated cartridge can only be used in the printer that initially used it and must be replaced

[anthea4]

the indicated cartridge can only be used in the printer that initially used it and must be replaced

[Samrit26]

Hello,

Protected Cartridges Error

The message "the indicated cartridge can only be used in the printer that initially used it and must be replaced" refers to the HP Cartridge Protection feature. This feature locks the cartridge for use only in the printer that initially used it, preventing it from being used in other devices.

Recommended Action:

1. Replace the Cartridge: You must replace the protected cartridge with a new one if trying to use it in a different printer.

2. Check Printer Settings: If you want to avoid this issue in the future, you can disable the Cartridge Protection feature in the printer’s settings if allowed.

3. Visit HP Anticounterfeit Page: If you believe you have purchased a genuine HP cartridge but are experiencing issues, you can visit HP's anticounterfeit platform for more assistance.

4. Contact Support: For persistent issues, contacting HP Customer Support for further guidance is recommended.

This measure helps ensure the use of genuine HP supplies and protects the printer from potential damage caused by reused or counterfeit cartridges.

Sources

1. Protected cartridge
2. Protected supplies.