used hp ink cartridges to return need address did not received an envelope

[Evelyn1973]

Received my new cartridges in the mail without an envelope to mail used ones back.  I need an address.

[zoey7886]

@Evelyn1973, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding How to Return Used HP Ink Cartridges!

We're thrilled to have the opportunity to assist you and provide a solution. 

If you have received new HP cartridges but did not get a recycling envelope for your used cartridges, you can still recycle them by following these steps:

Use HP Planet Partners:

• HP provides a service for recycling your used cartridges through HP Planet Partners. You can visit their website to order a prepaid return shipping label.

Order Return Supplies:

• Sign into your HP Instant Ink account or [HP All-in Plan account](https://myaccount.hp.com/us/en/ucde/hp-all-in- print-plan).
• Click on "HP Instant Ink" or "Overview" in the navigation menu.
• Select "Recycle your ink cartridge" or "Recycle your toner cartridge" to order return supplies.

Locate Local Recycling Options:

• Many office supply, home electronics, and big-box stores offer recycling services and have drop-off boxes for used printer cartridges.

Find Out Location Specific Guidelines:

• Visit HP Planet Partners to find alternative options based on your location. 

Hope this helps!

Take care, and have an amazing day! 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards,