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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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using old cartridges in my printer

HP Recommended
HP8615
Microsoft Windows 10 (64-bit)

I have  authentic HP951XL  unused print cartridges from my previous HP8610 printer. When I try to put them in my HP8615 (which also uses 951XL cartridges) the machine says they are intended for an earlier generation of printer but that if they are authentic I should contact HP support. What do i need to do to get them working? Any help would be appreciated!

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HP Recommended

You will need to engage HP tech support.  support.hp.com

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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HP Recommended

Thanks I will give it a go - I was hoping to avoid alot of messing around with HP which would either cost as much as the cartridges or take a long time..... Best wishes

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