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HP Recommended
HP Laser MFP 1188nw Printer
Microsoft Windows 10 (64-bit)

very low toner message display blinking with printer is ready help me . printer new purchase but not resolve problem i very try but not sucess 

2 REPLIES 2
HP Recommended

Hi @HITESH40 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

here are some steps you can try to resolve the issue:

1. Check Toner Cartridge Installation

  • Make sure the toner cartridge is properly installed. Remove it and reseat it to ensure it's secure.
  • Check for any protective tape or seals that might still be on the cartridge. Remove any tape that prevents proper contact.

2. Inspect the Toner Cartridge

  • If possible, verify that you have the correct toner cartridge for your printer model. Sometimes, cartridges can be mistakenly swapped during packaging or shipping.

3. Shake the Toner Cartridge

  • Gently shake the toner cartridge side to side to evenly distribute the toner. Sometimes, toner can settle, causing low toner warnings.

4. Power Cycle the Printer

  • Turn off the printer, unplug it from the power source, wait for about 60 seconds, then plug it back in and turn it on.

5. Check for Firmware Updates

6. Print a Configuration Page

  • Print a configuration or supplies status page to see if the printer accurately reports the toner level:
    • You can typically do this from the printer's control panel.

7. Reset the Toner Level

  • Sometimes, the printer may need to be reset to recognize a new cartridge:
    • Turn off the printer, remove the toner cartridge, and turn it back on.
    • Wait for it to fully start, then turn it off again and reinstall the toner cartridge.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

HP Recommended

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Raj2111
I am an HP Employee

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