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Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-03-2022 08:33 PM

HP Recommended
Product: HP LaserJet MFP M234dw Printer
Operating System: Microsoft Windows 10 (64-bit)

In the "Toner Cartridge Status" area... It says "Your service hasn't started yet."  Then it says "We shipped you toner, however your billing won't begin until you install an HP Instant Ink cartridge.  Use your current cartridges until empty, then install the shipped cartridge."

 

I've already install the shipped toner cartridge and the toner is low and I will be needing another one very soon.

Help, Cori

Category:
1 REPLY 1

‎11-15-2022 08:42 AM

HP Recommended

@corikatt

 

Welcome to the HP support community.

 

I understand that you are getting cartridge errors, I am glad to assist you.

Perform a power reset, Reset the printer to recover from printer errors or failures.

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware to install the latest updates

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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