why can't I use ink bought in Greece that's HP certified with a printer I brought with me from US?

[EllisKay]

It really sucks that I'm not able to use a product bought and paid for. why HP are you blocking me from using ink here in Greece even though I purchased ink that's designed for this machine. My printer The OfficeJet Pro 9025 calls for 962, 962XL or 966XL. Here in Greece, it's 963 for the same machine but it's being rejected after spending 40 euros. This is an outright robbery and rip off. 

[Gaya1239]

Hi @EllisKay,

Welcome to the HP Support Community

I'd like to help!

I understand you moved and the printer is not accepting the new region cartridges.

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.