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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
AshleyKothe
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why is my color Ink not reading in my printer and it the right Ink cartridge?

HP Recommended
Deskjet 2622
Microsoft Windows 10 (64-bit)

I bought brand new black and color ink cartridges and the black one read perfectly find but my printer is not reading the color Ink cartridge at all and it is inserted properly

 

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Kumar0307
HP Support Agent
HP Support Agent
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HP Recommended

@AshleyKothe, Welcome to the HP Support Community!

 

  • Is the color ink cartridge light blinking?
  • Are you using HP ink cartridges?
  • Insert the old color ink cartridge and check if the issue persists to conclude the issue. 
  • Make sure the plastic tape if any is removed from the new ink cartridge before placing it in the printer.

 

Kindly perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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