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‎12-21-2020 05:37 PM

HP Recommended
Product: Office Jet Pro 8035

I have the HP instant Ink and I received a new cyan and yellow.  About a week later I got another shipment of the same colors.  None have been installed yet, since my old ones are still good.  The problem is I don't know which is which since I put them in the same box.  Is there a designation for which ones are defective, so I don't install them?

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1 REPLY 1

‎12-30-2020 03:36 AM

HP Recommended

@rhalp55, Welcome to HP Support Community!

You can try the cartridges first and if they are faulty, return them to HP. There is no specific designation for the defective ones.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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