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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Vansh5
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yellow colour Not printing

HP Recommended
Hp 319 inktank printer
Microsoft Windows 10 (64-bit)

My printer is not printing the yellow ink. All of the other ink are printing . Ink level is also above from minimum level. What can I do??

3 REPLIES 3
Jay_G24
HP Support Agent
HP Support Agent
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Hi @Vansh5,

 

 I'd like to help!

 

I understand you're facing print quality issues.

 

To assist better-

 

1) Are the colors copies missing yellow?

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

 

While you respond to that, let's print a Print Quality Diagnostic page -

Press and hold the Start Copy Color button  on the printer control panel for 3 seconds to print a Print Quality Diagnostic page.

Example of a Print Quality Diagnostic page

 

Post the Print Quality Diagnostic page here so we can help you further. 

 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer -  Print Quality Issues 

 

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Vansh5
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IMG-20210920-WA0002.jpeg

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Jay_G24
HP Support Agent
HP Support Agent
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As this is a cartridge  issue, I'd suggest you contact HP support in your region regarding the replacement cartrdige options for your printer

 

Follow the instructions below to reach them:

 

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

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