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ksway
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Message 1 of 2
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230gsm A4 glossy paper not feeding correctly

HP Recommended
HP Envy Photo 6234
Microsoft Windows 10 (64-bit)

The glossy photo paper that I have been using is no longer feeding correctly and I end up with only about half of the picture on the paper. I am using A4 glossy photo paper 230gsm in the main tray.

1 REPLY 1
Repairatrooper
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Message 2 of 2
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HP Recommended

that paper is way out of spec for the printer.  Maximum A4 paper weight is 90 gsm. Only photo paper, likely 4x6 max supports heavier paper weight.

 

Repairatrooper_0-1601248322561.png

 

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