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‎01-19-2021 04:17 PM

HP Recommended
Product: H P 6255
Operating System: Other

My printer will not print 4x6 Glossy photo, but will print 4x6 matte

Category:
1 REPLY 1

‎01-22-2021 05:23 AM

HP Recommended

@flrainbow61, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • What is the Operating System installed on the computer?
  • Which application are you trying to print from?
  • Is there any error when you try to use the photo paper?
  • Does the paper meet the paper-handling specifications of the printer?

 

Refer to the document Product Specifications for the HP ENVY Photo 6255 All-in-One Printer (K7G18A) for help.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

 

 

TEJ1602
I am an HP Employee

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