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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- 7255e envelopes

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02-24-2022 10:31 AM
Does anyone know if I can safely use the photo paper tray for envelopes? I work in accounts payable and it would be extremely helpful if I could just load the envelopes into that tray instead of pulling out the paper all the time when I need to print envelopes.
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03-04-2022 08:43 AM
Hi@Office1035,
Thank you for responding, I appreciate your time and effort.
I apologize for the Inconvenience. This printer will not allow to set the photo tray to accept envelopes,
Please feel free to contact us here anytime you need any further assistance.
Have a great day!
03-04-2022 01:38 AM
Hi@Office1035,
Welcome to the HP Support Community! I'd like to help!
I see you want to use photo paper tray for envelopes with the HP ENVY Inspire 7255e All-In-One Printer.
To use envelopes remove any paper from the paper tray. Load one or more envelopes into the middle of the paper tray, print side down, and with the flaps on the left and facing up. Slide in the paper width guides in until they rest against the edges of the envelope. Push the paper tray forward until it clicks into place.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
03-04-2022 08:08 AM
Thanks for your answer, however, I want to use the photo tray not the main tray because the photo tray is above the main tray and doesn't have paper in it until that tray is being used. I want to avoid the hassle of removing the paper and resetting the program to know that I've loaded envelopes all the time. Since posting my question, I have done some research into the matter and it seems the program for the printer will not allow me to set the photo tray to accept envelopes, so I will have to continue to use the main tray and put up with the hassle of removing the paper all the time and resetting the program.
03-04-2022 08:43 AM
Hi@Office1035,
Thank you for responding, I appreciate your time and effort.
I apologize for the Inconvenience. This printer will not allow to set the photo tray to accept envelopes,
Please feel free to contact us here anytime you need any further assistance.
Have a great day!
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