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10-14-2021 02:31 PM
OfficeJet Pro 8710
I didn't close my printer document tray completely and as I was printing, the papers backed up creating a jam in the printer. I opened the printer up and removed the jam, closed the cover and attempted to re-start printing. Will not print. Powered the printer off and back on and still will not print. Any suggestions??
10-17-2021 10:42 AM
Welcome to the HP Support Community.
Try connecting the Printer to a different wall outlet directly.
Also, try a firmware update: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
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