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HP Recommended
HP OfficeJet 6500
Microsoft Windows 10 (32-bit)

A black plastic piece fell out of my printer onto the paper tray. It doesn't seem to affect it printing, however I'd like to put it back!Piece that fell outPiece that fell out

1 REPLY 1
HP Recommended

@Cupcake654

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

Since this is a Hardware issue please contact HP Support in your region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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