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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP 8020

A plastic piece that says N14 fell out of place in HP 8020 when I was fixing a paper jam. I can't figure out how to reattach it. I have a photo of it: n14.jpg

THANK YOU!

2 REPLIES 2
HP Recommended

n14.jpgSecond attempt to include the photo...

HP Recommended

@okmegjo3, Welcome to the HP Support Community!

 

As this is a hardware issue, please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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