• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Is your printer showing an error message? Click here for tips and tricks!
Locked

‎02-14-2022 12:45 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I  have received a bunch of windows.  This is just some: "Photo tray not properly installed/retracted" ? (I have not used the photo tray.)  "Scan to computer is currently unavailable". and the latest......"Scanner Feeder Mispick Detected, clean the document feeder rollers." This printer is only 3 weeks old!  It is an HP ENVY Inspire 7900e series.   I have cleaned the document feeder rollers and noticed that there is  a fine mist of ink all over the inside of the printer.  Do I have a lemon???  When I went to my print icon, nothing happens. I used  Ctrl + P  and a very tiny window shows what I want to print but when I push print,  it prints  it on the top half of the page in Portrait. It was set for Landscape.  

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.