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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Flag Post

ADF Message

HP Recommended
OfficeJet Pro 8620ample:
Microsoft Windows 10 (64-bit)

I'm getting a Paper Jam message as follows  "The original is jammed in the automatic document feeder.  Open the cover, remove and reload the original, and then try again"  The problem is the is no paper jammed in the ADF.  How can I clear this signal and get my copier running again.  btw  the unit will print documents from my computer.

Thanks for any help you can give.

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