I'm getting a Paper Jam message as follows "The original is jammed in the automatic document feeder. Open the cover, remove and reload the original, and then try again" The problem is the is no paper jammed in the ADF. How can I clear this signal and get my copier running again. btw the unit will print documents from my computer.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".