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ghockman
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Message 1 of 3
119
Flag Post

ADF

‎02-11-2021 08:11 AM

HP Recommended
Product: MFP M283 Color Laser Jet Printer
Operating System: Microsoft Windows 10 (64-bit)

ADF does not work with scan function. ADF does work with copy function.

I am assuming that the ADF should work with all functions.

 

Is there a fix for this problem.

This is a brand new printer. Just set up yesterday.

Category:
2 REPLIES 2
Repairatrooper
Level 13
Level 13
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Message 2 of 3
Flag Post

‎02-11-2021 05:53 PM

HP Recommended

You need to make sure that the desktop software defaults are set to either ADF or ADF if loaded.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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ghockman
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Message 3 of 3
Flag Post

‎02-14-2021 06:09 AM

HP Recommended

As it turns out the ADF does work with scan but only via HP Smart App. It does not work when initiated directly on the machine.

This is very annoying because you have to load the ADF and then go to computer to initiate.

 

 

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