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ADF
02-11-2021 08:11 AM

ADF does not work with scan function. ADF does work with copy function.
I am assuming that the ADF should work with all functions.
Is there a fix for this problem.
This is a brand new printer. Just set up yesterday.
02-11-2021 05:53 PM

You need to make sure that the desktop software defaults are set to either ADF or ADF if loaded.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
02-14-2021 06:09 AM

As it turns out the ADF does work with scan but only via HP Smart App. It does not work when initiated directly on the machine.
This is very annoying because you have to load the ADF and then go to computer to initiate.

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