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Tonia1
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Message 1 of 2
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Adf keeps showing paper jam and nothing it's there

HP Recommended
8630
Microsoft Windows 10 (64-bit)

Adf printer jam

1 REPLY 1
Repairatrooper
Level 13
Level 13
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Message 2 of 2
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HP Recommended

Either a failed sensor or something stuck in the paper path where you cannot see it. Get a piece of mylar and push it through the width of the paper path, always pushing in the direction of paper travel and I bet a bit of paper is going to come out. NEVER GO IN THE opposite direction of paper travel as you can damage sensor flags.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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