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Message 1 of 2
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Auto select

HP Recommended
Color LaserJet Pro MFP M277dw
macOS 10.15 Catalina

My Color LaserJet Pro MFP M277dw used to Auto Select when I fed a piece of scrap paper into tray 1, but not anymore. I have the 3 options for Auto, Tray 1 or Tray 2 in the paper feed list, but it isn't working. I've updated drivers, etc.

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Message 2 of 2
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HP Recommended

I have seen cases where the printer just gets confused and a factory restore buts it back in working condition. It also possible that the paper settings on the printer were changed and tray 1 is disabled.

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