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‎10-13-2022 09:31 AM - last edited on ‎10-15-2022 10:28 AM by Retired

HP Recommended
Operating System: Microsoft Windows 11

My HP Envy 7645 won't pick up paper when scanning documents. It shows "original loaded," and sounds like it is working -but shows a blank page on my computer...because my original was never fed to the scanner.

1 REPLY 1

‎10-22-2022 11:01 AM

HP Recommended

Hi @MIpilot,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing paper feed issues with your HP ENVY 7645 e-All-in-One Printer.

 

Please follow the steps from this document.

 

Let me know if this works.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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