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HP Recommended
A common cause of this behaviour is having the wrong size setting on the printer itself. This causes the printer to either print another page or run a cleaning cycle as it thinks that either the page was too short and needs more paper or that there might be toner inside the printer and it needs to clean the paper path. It may also be that your program is mistakenly adding a second page that has nothing on it. Best advice is to check any place that you can make a paper size adjustment, including software, driver and printer and ensure that the paper size set matches the actual media being used.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
A common cause of this behaviour is having the wrong size setting on the printer itself. This causes the printer to either print another page or run a cleaning cycle as it thinks that either the page was too short and needs more paper or that there might be toner inside the printer and it needs to clean the paper path. It may also be that your program is mistakenly adding a second page that has nothing on it. Best advice is to check any place that you can make a paper size adjustment, including software, driver and printer and ensure that the paper size set matches the actual media being used.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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