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‎09-18-2020 03:40 AM

HP Recommended
Product: Envy 5010

Hp  envy 5010 had a paper jam which was cleared now it says no paper but there is paper and when re-opened back door there is a plastic wheel and cog just sitting there. Can anyone help where this should fit? 

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1 REPLY 1

‎09-18-2020 12:18 PM

HP Recommended

Post a picture of the parts.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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