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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Broken part

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06-05-2023 03:17 AM
Hi all. Hoping you can point me in the right direction. My daughter filled the paper feed on our printer however in the process broke the slide that holds the paper up. Does anyone know where I can purchase a new one with out having to purchase a whole new printer.
picture of the part that I need. It's snapped one side as seen and the other side has snapped the holder off which can't be seen in the image but this means that it won't stay in place and therefore will not hold the paper so it now won't feed unless we hand feed each sheet. As you can imagine this is particularly annoying.
Any advice would be much appreciated.
Thankyou.
06-05-2023 05:59 PM
Model of printer is an important piece of information that will help us assist you.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.