• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎12-28-2024 06:10 AM

HP Recommended

Small black gear fell out, broken in half. I see this has happpened to others but conversation archived. Are there any instruction on disasssembling to repaitr please?

Category:
3 REPLIES 3

‎12-28-2024 11:51 AM

HP Recommended

most small gears are not available as parts unless someone has 3D printed them and offers them for sale. As far as instructions, unless you have an Enterprise or Pro level laserjet, there are for the most part no manuals available for service. Check youtube to see if someone has posted a video.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎12-29-2024 03:54 AM

HP Recommended

Thanks for the advice.  I have the part just not sure how to dassable the printer

Was this reply helpful? Yes No

‎12-29-2024 05:49 PM

HP Recommended

My best advice if you cannot find a video is take lots of pictures before removing each piece. Most small inkjet covers are held on by plastic tabs and not screws so you need to carefully pry on panels. You may be able to get an idea of how things are locked together by looking at the interior edges of the covers through any of the opening access doors.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.