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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Bypass Automatic Document Feeder hp officejet Pro 8630

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01-14-2024 08:52 AM
Error message "original is jammed in ADF. This happened without use of the ADF, just appeared. Checked all paper paths, cleaned rollers etc etc. I assured there were no paper issues. Printer "Dings" when you insert paper. When you try to "OK" the error message you can year the gears turn as though it is trying to advance paper. No paper movement. Error message prevents accessing menu on printer. Error message appears when you try to print from computer but you can bypass and print.
I think it is most likely a malfunction sensor issue. That said, I DO NOT NEED THE ADF to work as I rarely needed it. The printer works and I suspect the flatbed scanner portion would work if the software would stop complaining about the ADF.
All I need is a way to BY PASS the ADF error message so that the 99% of the printer that is working Can Work and the Flatbed of the scanner can scan. The ADF is a convenience, yes but should be able to be by passed in some way.