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10-01-2020 12:57 PM
Product: HP OFFICEJET J5255
Operating System: macOS 10.15 Catalina
HP OFFICE JET PRINTER 5255. WHEN I TRY TO PRINT A COPY THE PAPER COMES OUT BLANK. STATES WRONG SIZE PAPER B UT IT ISN'T. I CAN PRINT A COPY FROM THE INTERNET WITH NOT PROBLEM.
1 REPLY 1
10-04-2020 11:42 AM
I'd like to help!
To better assist you -
1)Are you able to make copies using the printer?
2) What's the application you are trying to print from? Have you tried printing from a different application or devices?
3)What is the paper size and type you are using?
Refer to the printer specifications to know the supported paper size and type
Hope this helps! Keep me posted.
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