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HP Recommended
Microsoft Windows 11

I get the message that the paper tray is open but I can’t close it. Seems there may be a paper jam in the far back. Can I remove the paper tray completely?

1 REPLY 1
HP Recommended

Go to the below site and put in the modem number of  your printer

https://www.youtube.com/@HPSupport/search

 

See if there is a video that shows fixing paper feed problem.


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