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03-04-2022 04:14 PM
I can no longer print Avery Labels on my HP OfficeJet 8715 from my Mac. After what sounds like the rollers just spinning, it just pushes out the label sheet blank. No trouble with plain paper. I tried updating to the latest drivers, but no luck. Never had a problem prior to a recent OS update to Monterey.
03-07-2022 07:32 AM
Welcome to the HP Support Community
I'd like to help!
I understand you are unable to print labels from mac
To assist better -
- What application is used to print the labels?
- What is the size and weight of the labels you are using?
Meanwhile, try the below suggestions -
Try updating mac and printer firmware
To update the printer's firmware, refer - HP Printers - Updating or Upgrading Printer Firmware
To update Mac, try these steps - How to update the software on your Mac
To print labels, use Mac contact management or word processing apps, or try templates available from label vendors.
Mac Contacts or Pages apps: Go to Contacts: Print labels, envelopes, and lists (in English) or Pages Help for Mac: Print envelopes, labels, and business cards (in English) for steps to print labels.
Label vendor templates: Label companies such as Avery (in English) provide online tools and templates to print their labels for a cost. Check the label company's website for information and options.
You may refer to -HP Printers - Print labels for addresses, CDs, DVDs, and more
Hope this helps! Keep me posted.
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