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Locked

‎05-05-2021 08:13 PM

HP Recommended
Product: HP Envy 5055

I needed to clean the rollers on my printer, and now I can't get it back together. Every time I put the paper feed cover back in place, the lid won't close.

I am at my wits end. Can anyone help?

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1 REPLY 1

‎05-10-2021 08:15 AM

HP Recommended

@VH16

 

Welcome to the HP support community.

 

I understand that you are unable to close the printer access door.

Follow the steps mentioned under step 2 in this document:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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