Create an account on the HP Community to personalize your profile and ask a question
12-06-2021 12:09 PM
Thank you for posting on the HP Support Community.
Apologies for all the inconvenience
Don't worry as I'll be glad to help,
We understand that unable to pull the paper from the duplexer to Remove any jammed paper that is accessible from the output bin area.
Open the rear door.
Use both hands to remove any jammed paper from the duplexer area.
Close the rear door.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Didn't find what you were looking for? Ask the community