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‎01-19-2021 05:33 AM

HP Recommended
Product: HP ENVY 5032
Operating System: macOS 10.14 Mojave

Hello 

Does anyone know if I could buy a replacement paper tray for the HP ENVY 5032. 
One of the back pins has broken and it won’t print as always saying paper tray open. 
Many thanks in advance

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1 person had the same question
1 REPLY 1

‎01-19-2021 06:15 AM

HP Recommended

Fold a piece of paper and insert in the sensor inside the printer thaw till make printer detect tray is closed (take a look where the broken part of the tray is inserted you will see sensor) and you can use the printer.




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