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Jen777
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Message 1 of 2
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Can you get replacement paper tray?

HP Recommended
HP ENVY 5032
macOS 10.14 Mojave

Hello 

Does anyone know if I could buy a replacement paper tray for the HP ENVY 5032. 
One of the back pins has broken and it won’t print as always saying paper tray open. 
Many thanks in advance

1 REPLY 1
Valsimot
Level 12
Level 12
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Message 2 of 2
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HP Recommended

Fold a piece of paper and insert in the sensor inside the printer thaw till make printer detect tray is closed (take a look where the broken part of the tray is inserted you will see sensor) and you can use the printer.




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