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‎01-03-2025 05:17 PM

HP Recommended

MFP M283CDW LASERJET CAN'T CLEAR PAPER ERROR.  NO PAPER IS PRESNT IN PRINTER, ERROR JUST WON'T GO AWAY

 

2 REPLIES 2

‎01-05-2025 08:41 AM

HP Recommended

Hi @Dan676,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

If you have performed all the steps from this document and still having issues, this could be a hardware issue. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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‎01-05-2025 12:54 PM

HP Recommended

On this engine design, it is nearly impossible to see a piece of paper that has wrapped around a fuser roller, which will throw this error but without physically removing the fuser, nearly impossible to remove without causing major damage. Check youtube for videos on how to change the fuser as this will show you the steps needed to remove it.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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