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MaryK0914
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Message 1 of 2
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Solved!

Cant lift door to clear jams

HP Recommended
HP OFFICE JET PRO 9018

I cannot open lift top of printer to clear jams. It's very tight afraid to damage it of I force it open.

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Valsimot
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You need to lift the top and scanner together at the same time, if you lifted scanner first then top is locked.




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