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12-09-2020 06:54 AM
Product: HP deskjet 3720
Operating System: Microsoft Windows 10 (64-bit)
Hi all, all of a sudden i cant print over my wifi network. It says there is a paper issue, but there isnt one. I can print the printer configuration page no problem.
1 REPLY 1
12-18-2020 07:40 AM
I'd like to help!
Let's try a power reset on the printer
Reset the product
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the printer.
Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Update the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware
Try the steps in the document -'E4' Error (Paper Jam)
Hope this helps! Keep me posted.
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