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Melor
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Message 1 of 3
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Changing for letter to legal size paper on an HP 1001mw

HP Recommended
HP Neverstop Laser 1001nw
Microsoft Windows 10 (64-bit)

I have just purchased a Neverstop 1001nw and it lives up the reviews I read before shopping.

 

It does not have an alternate paper feed like every other HP printer I've seen.  The paper storage has a plastic cover that must be removed when paper is being loaded and you have to find a place to put the cover down while the paper is being added.  I do not understand the value or purpose of this cover.  It is bothersome rather than useful and requires a few extra inches in front of the printer when you slide it off. 

 

My question is: Why did HP not include an alternate paper feed?  My 15 year old HP LJ 1020 has an alternate feed, but not this brand new model.  I occasionally need legal paper and with other printers, the 8 1/2" x 14" paper is slipped into the alternate paper feed and off you go.  With the 1001, the long paper is placed on top of the letter sized paper in the paper tray.  This works but the first time I tried, there was a "No paper" error message.

 

And why wasn't this new model provided with larger paper storage, at least 250 pages if not a full ream.  The incremental cost would be minimal and the value of the new technology is for printing a lot.

 

 

2 REPLIES 2
Repairatrooper
Level 13
Level 13
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Message 2 of 3
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HP Recommended

Your questions come down to simple fact, you purchased a smaller, home market machine designed for users that might print a couple hundred pages per month. HP makes a wide range of products, at different price ranges. If you wanted better paper handling you perhaps should have considered the M404 which has a paper tray and a true bypass feeder and the option to add another paper tray if you want to have legal and letter loaded at the same time. 

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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ShlomiL
Level 17
Level 17
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Message 3 of 3
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HP Recommended

Hi,

Please make sure you place the paper guide within the proper orientation for Legal sizes paper as shown on page 25, also ensure you expend the paper guides correctly, with a proper paper load you should see LGL listed on the Led screen:

http://h10032.www1.hp.com/ctg/Manual/c06318495

 

Shlomi



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